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SAP EHP 7 Severe error(s) occurred in phase PREP_EXTRACT/SSFS_PREP!

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Hi everyone

 

We are in the process of upgrading our ECC ERP system from EHP5 to EHP 7 on OS: HP-UX.

 

as for preparation, we did a system copy of this system (NP3) to a test

system (NP3) and successfully upgraded the test system to EHP 7.

 

we now want to continue with the rest of the system but got stuck in

PREP_EXTRACT/SSFS_PREP for the past 10 days. we configured SSFS and the

SAP system is up and running. R3trans -d returns no errors. please see below for log,

***********************************************************************************************************************************

 

4 ETW000 R3trans was called as follows: R3trans -d

4 ETW000  trace at level 1 opened for a given file pointer

4 ETW000  [    dev trc,00000]  Thu Aug 20 20:00:34 2015                                              35709  0.035709

4 ETW000  [    dev trc,00000]  Loading DB library '/usr/sap/NP3/SYS/exe/run/dboraslib.so' ...          587  0.036296

4 ETW000  [    dev trc,00000]  Thu Aug 20 20:00:35 2015                                              765425  0.801721

4 ETW000  [    dev trc,00000]  Library '/usr/sap/NP3/SYS/exe/run/dboraslib.so' loaded                    41  0.801762

4 ETW000  [    dev trc,00000]  Version of '/usr/sap/NP3/SYS/exe/run/dboraslib.so' is "721.02", patchlevel (0.518)

4 ETW000                                                                                              80304  0.882066

4 ETW000  [    dev trc,00000]  con_info_ext_support(): DBSL supports extended connect protocol        12714  0.894780

4 ETW000                          ==> connect info for default DB will be read from ssfs

4 ETW000  [    dev trc,00000]  dbs/ora/stmt_cache_size = 250                                          69087  0.963867

4 ETW000  [    dev trc,00000]  Register application info.                                            20059  0.983926

4 ETW000  [    dev trc,00000]  Oracle client version: 11.2.0.4.0, V2, default build, (dbsl 721 300615, UNICODE[2])

4 ETW000                                                                                              37523  1.021449

4 ETW000  [    dev trc,00000]  Installed Oracle client patches:                                          47  1.021496

4 ETW000  [    dev trc,00000]  # Patch  12985200    : Created on  2 Jul 2014, 09:45:20 hrs PST8PDT

4 ETW000                                                                                                  28  1.021524

4 ETW000  [    dev trc,00000]  # Patch  11742262    : Created on  6 Nov 2013, 15:22:08 hrs CET          21  1.021545

4 ETW000  [    dev trc,00000]  Thu Aug 20 20:00:36 2015                                            1611270  2.632815

4 ETW000  [    dev trc,00000]  Client NLS setting (by OCINlsGetInfo(con=0)): 'AMERICAN_AMERICA.UTF16'

4 ETW000                                                                                                  67  2.632882

4 ETW000  [    dev trc,00000]  Connecting as SAPSR3/<pwd>@NP3 on connection 0 (nls 0) ... (dbsl 721 300615, UNICODE[2])

4 ETW000                                                                                                1212  2.634094

4 ETW000  [    dev trc,00000]  OCIHandleAlloc(con=0): Service svc=6Z1269b78 created, rc=0              6713  2.640807

4 ETW000  [    dev trc,00000]  Thu Aug 20 20:00:37 2015                                              480337  3.121144

4 ETW000  [    dev trc,00000]  OCIServerAttach(con=0, svc=6Z1269b78): New server hdl. srv=6Z126c240 attached to 'NP3'

4 ETW000                                                                                                  66  3.121210

4 ETW000  [    dev trc,00000]  OCISessionBegin(con=0, svc=6Z1269b78, srv=6Z126c240='NP3'): start session usr=6Z12db700='SAPSR3', rc=0

4 ETW000                                                                                              360408  3.481618

4 ETW000  [    dev trc,00000]  Now 'SAPSR3/<pwd>@NP3' is connected: con=0, nls=0, session=6, time='2015-08-20 20:00:37'

4 ETW000                                                                                              95663  3.577281

4 ETW000  [    dev trc,00000]  DB instance NP3 is running on npdev with ORACLE version 11.2.0.4.0 since AUG 20, 2015, 19:59:53.

4 ETW000                                                                                              11046  3.588327

4 ETW000  [    dev trc,00000]  con=0, V$NLS_PARAMETERS: NLS_LANG=AMERICAN_AMERICA.UTF8, NLS_NCHAR=UTF8

4 ETW000                                                                                              10327  3.598654

4 ETW000  [    dev trc,00000]  # CharacterSet                  NCharSet  envhp            errhp            er2hp            bathp        

4 ETW000                                                                                                1194  3.599848

44y0CBtrans.log (59%)@44y0C44y0C4 ETW000  [    dev trc,00000]  0 UTF16                          AL16UTF16  6Z12383c0        6Z1267b18        6Z1268bb8        6Z1269c58

4 ETW000                                                                                                  32  3.599880

4 ETW000  [    dev trc,00000]  Connection 0 opened (DBSL handle 0)                                      46  3.599926

4 ETW000  [    dev trc,00000]    DbSlControl(DBSL_CMD_SAPRELEASE_SET,abap='702')                    75934  3.675860

4 ETW000  [    dev trc,00000]  NTAB: version is VERS_B, UNICODELG=2, SAP_UC_LN=2                    118209  3.794069

4 ETW000 Connected to DBMS = ORACLE --- dbs_ora_tnsname = 'NP3' --- SYSTEM = 'NP3'.

4 ETW690 COMMIT "0" "0"

4 ETW000  trace to file pointer closed

4 ETW000  trace at level 1 opened for a given file pointer

4 ETW000

4 ETW000 ================== STEP 1 =====================

4 ETW000 date&time        : 20.08.2015 - 20:00:38

4 ETW000 function        : CONNECT

4 ETW000 buffersync      : YES

4 ETW000 clients          : default

4 ETW000 commit          : 100000

4 ETW000 table cache      : dynamic

4 ETW000

4 ETW000  [    dev trc,00000]  Thu Aug 20 20:00:38 2015                                              12454  0.012454

4 ETW000  [    dev trc,00000]  Disconnecting from ALL connections:                                      19  0.012473

4 ETW000  [    dev trc,00000]  dbcon[db_con_disconnect_all]: disconnecting from connection 0 ...        17  0.012490

4 ETW000  [    dev trc,00000]  Disconnecting con=0                                                      41  0.012531

4 ETW000  [    dev trc,00000]  OCISessionEnd(con=0, svc=6Z1269b78, srv=6Z126c240='NP3'): Close session usr=6Z12db700, rc=0

4 ETW000                                                                                              25826  0.038357

4 ETW000  [    dev trc,00000]  OCIServerDetach(stale1 con=0, svc=6Z1269b78, srv=6Z126c240='NP3') successfully detached

4 ETW000                                                                                              23776  0.062133

4 ETW000  [    dev trc,00000]  OCIHandleFree(con=0, svc=6Z1269b78): Server handle srv=6Z126c240 freed

4 ETW000                                                                                                  33  0.062166

4 ETW000  [    dev trc,00000]  OCIHandleFree(con=0): Service hdl. svc=6Z1269b78 freed.                  18  0.062184

4 ETW000  [    dev trc,00000]  dbcon[db_con_disconnect_all]: disconnected from connection 0              28  0.062212

4 ETW000  [    dev trc,00000]  statistics db_con_commit (com_total=1, com_tx=1)                          16  0.062228

4 ETW000  [    dev trc,00000]  statistics db_con_rollback (roll_total=0, roll_tx=0)                      15  0.062243

4 ETW000 Disconnected from database.

4 ETW000 End of Transport (0000).

4 ETW000 date&time: 20.08.2015 - 20:00:38

***********************************************************************************************************************************

 

but still we cant get pass this phase. Below you will get all the diffirent log files related to SSFS

 

we using the latest SUM tool version 1.0.13.4. We also upgraded our

kernel from 720 to 721 level 500. we also upgrated the Lib_dbsl to lib_dbsl_518-10011323 but that did not help.

***********************************************************************************************************************************

in summary of the log file point to this error

oracle/NP3/SUM/SUM/abap/bin/SAPuptool dbversion

3EETQ008 Error message: DBSL error 99 (db code -1): Connect failed

 

2 ETQ399 Connecting to database 'ORA'.

3EETQ008 Error message: DBSL error 99 (db code -1): Connect failed

4EETQ399 1 [  dboci.c, 5092]:  # CharacterSet                  NCharSet  envhp            errhp            er2hp            bathp

1EETQ008 Error message: DBSL error 99 (db code -1): Connect failed

1EETQ003 exit code: "20"

2 ETQ399 Connecting to database 'ORA'.

3EETQ008 Error message: DBSL error 99 (db code -1): Connect failed

4EETQ399 2 [ dbsloci.c, 1719]: -->DbSlControl(con=-1,cmd=47=DBSL_CMD_IMP_FUNS_SET) -> changed=1, tagset=1

4EETQ399 2 [ dbsloci.c, 1660]: -->DbSlControl(con=-1,cmd=74=DBSL_CMD_CON_INFO_EXT_SUPPORT) -> rc=0=DBSL_ERR_OK, con_vers=0

4EETQ399 2 [ dbsloci.c, 2217]: -->DbSlConnect(vers=0, type=0, env='[default env]', usr='SAPSR3', kernel dbsl='721')

4EETQ399 3 [ dbsloci.c,15598]: my_malloc: size=24, mem_dbsl=24

4EETQ399 3 [ dbsloci.c,15598]: my_malloc: size=30, mem_dbsl=54

4EETQ399 1 [ dbsloci.c,13008]: dbs/ora/stmt_cache_size = 250

4EETQ399 3 [ dbsloci.c,15598]: my_malloc: size=38016, mem_dbsl=38070

4EETQ399 3 [ dbsloci.c,15598]: my_malloc: size=72016, mem_dbsl=110086

4EETQ399 3 [ dbsloci.c,15598]: my_malloc: size=76016, mem_dbsl=186102

4EETQ399 3 [ dbsloci.c,15598]: my_malloc: size=4928, mem_dbsl=191030

4EETQ399 3 [ dbsloci.c,15598]: my_malloc: size=8064, mem_dbsl=199094

4EETQ399 3 [  dboci.c, 2295]: -->oci_init1()

4EETQ399 1 [  dboci.c, 2335]: Register application info.

4EETQ399 1 [ dbsloci.c, 2332]: Oracle client version: 10.2.0.4.0, V2, (dbsl 721 030315, UNICODE[2])

4EETQ399 1 [ dbsloci.c, 2390]: Installed Oracle client patches:

4EETQ399 1 [ dbsloci.c, 2392]: # Patch  7294776      : Created on 17 Sep 2008, 13:39:38 hrs US/Pacific

4EETQ399 1 [ dbsloci.c, 2392]: # Patch  7253620      : Created on 24 Jul 2008, 02:56:15 hrs PST8PDT

4EETQ399 1 [ dbsloci.c, 2392]: # Patch  7252962      : Created on  4 Aug 2008, 05:18:48 hrs PST8PDT

4EETQ399 1 [ dbsloci.c, 2392]: # Patch  6944036      : Created on  9 Jun 2008, 17:53:13 hrs US/Pacific

4EETQ399 1 [ dbsloci.c, 2392]: # Patch  6826661      : Created on 28 May 2008, 03:27:17 hrs PST8PDT

4EETQ399 1 [ dbsloci.c, 2392]: # Patch  6775231      : Created on 30 Sep 2008, 04:50:08 hrs PST8PDT

4EETQ399 2 [ dbsloci.c, 2434]:  Default connection: tnsname ='NP3'

4EETQ399 2 [  dboci.c, 2535]: -->oci_initialize(con=0, char='UTF16', nchr='AL16UTF16', nls=0),uc_ln=2

4EETQ399 3 [ dbsloci.c,15623]: my_malloc1: size=184, mem_dbms=184

4EETQ399 3 [ dbsloci.c,15623]: my_malloc1: size=24, mem_dbms=208

4EETQ399 3 [ dbsloci.c,15623]: my_malloc1: size=280, mem_dbms=488

4EETQ399 2 [  dboci.c, 4114]: check: OCIEnvCreate(mode=16384=OCI_UTF16) failed with -1=OCI_ERROR

4EETQ399 2 [  dboci.c, 4166]: OCIErrorGet() failed with rc=-2

4EETQ399 2 [  dboci.c, 4167]:  -> no further error details available

4EETQ399 2 [  dboci.c, 2613]: OCIEnvCreate(mode=16384=OCI_UTF16) -> rc=-1, env=6700680069006a (for default NLS hdl)

4EETQ399 1 [  dboci.c, 5092]:  # CharacterSet                  NCharSet  envhp            errhp            er2hp            bathp

4EETQ399 2 [ dbsloci.c,18013]: ocica() -> OCI return code -1

4EETQ399 2 [ dbsloci.c, 2763]:    DbSlConnect(con=0) -> orc=-1, rc=99=DBSL_ERR_DB

1EETQ008 Error message: DBSL error 99 (db code -1): Connect failed

1EETQ003 exit code: "20"

2 ETQ399 Connecting to database 'ORA'.

3EETQ008 Error message: DBSL error 99 (db code -1): Connect failed

 

***********************************************************************************************************************************

 

but that does not tell me much.

 

I logged a call with SAP and its been 7 days with no reply

 

please assist

 

thanks in advance

 

regards

 

Steven


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