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Users not able to log in to SAP due to WP went to RUN status

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Hi Friends,

 

              In my Production server users are unable to log in ,when i check in SM50 all DIA WP status is RUN mode.

 

We Production server in Cluster basis.like 1, 2..We configured load balancing for both servers.

 

Suddenly in my central server all DIA WP status showing RUN mode. we tried to kill those work process in DPMON but not happening

 

i want to know below points

 

1) Why suddenly DIA WP went to RUN ststus.

2) If we configured load balancing also users facing system slow issue in 2nd server(they are able to connect to 2nd server but not able to work)

3)How to avoid this type of situation with out restarting the servers.

4)Is there any parameters i need to set to avoid this type of issues.

 

 

Please some one let me know the solution , if posible please provide some documents.

 

Thanks to every one, i am getting more support from SCN.


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